Privacy Policy

Horton Executive Park is committed to protecting your personal information and being clear about how your data is collected, used, stored and handled when you use our website or book our Heathrow airport parking services.

Introduction

This Privacy Policy explains how Horton Executive Park collects, uses and protects personal data when you visit our website, make an enquiry or book our airport parking services.

We are committed to handling your information responsibly, lawfully and with appropriate security measures in place.

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Information We Collect

We may collect the following types of information:

  • Your name, email address and telephone number.
  • Booking details such as travel dates, vehicle details and service selections.
  • Payment-related information where relevant, although card payments may be processed securely by third-party payment providers.
  • Website usage information such as browser type, pages visited and basic analytics data.
  • Any information you provide when contacting us by form, email or telephone.

How We Use Your Information

We use personal information to operate our services effectively and provide a better customer experience.

  • To manage bookings, confirmations and customer communication.
  • To respond to enquiries and provide customer support.
  • To improve website performance, service delivery and user experience.
  • To maintain records for administrative, legal and operational purposes.
  • To send service-related updates relevant to your booking or enquiry.

Sharing Your Data

We do not sell your personal data. We may share information only where necessary to operate our business, fulfil services or comply with legal obligations.

  • With trusted booking, website hosting or payment service providers.
  • With professional advisers where necessary for legal or business administration purposes.
  • Where required by law, regulation or lawful authority.

Any third-party providers we use are expected to handle data securely and only for appropriate business purposes.

Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, disclosure or alteration.

Although we aim to use appropriate safeguards, no online system can ever be guaranteed completely secure, so users should also take care when submitting information online.

Cookies

Our website may use cookies and similar technologies to help the site function properly, understand visitor behaviour and improve overall performance.

Cookies may be used for essential website functions, analytics and user experience improvements. Where required, you should provide visitors with a cookie notice or consent mechanism.

Your Rights

Depending on applicable data protection law, you may have rights in relation to your personal information.

  • The right to request access to the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your data in certain circumstances.
  • The right to object to or restrict certain processing activities where applicable.
  • The right to raise a complaint with the relevant data protection authority if you believe your information has been handled improperly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Horton Executive Park using the contact details provided on our website.

Email: info@hortonexecutivepark.co.uk
Website: https://hortonexecutivepark.co.uk/contact